About Us

Our mission

Our quality standards

Our staff

 Our services

• About Us

 An important part of our working philosophy is to act in a manner that is both environmentally and socially responsible, in order to find ways to give back to the areas in which we operate in Yemen.  Developing and maintaining relationships with Yemeni Non-Governmental Organizations (NGO’s) and other local organizations is an effective way of pursuing this goal. Socotra Tours is currently involved with several organizations that conduct excellent work in their respective fields. We are a strong supporter of the local Ecotourism Society and strongly support their contribution to the tourism industry in Yemen.Promoting responsible tourism by means of benefiting local economies and development projects, we see the use of ecotourism as a tool for conservation and sustainable development for our country. For us tourism is not just a business; we see it  as a mission to promote friendship, dialogue and understanding between different cultures and societies.  

We heartily invite you to share this philosophy with us.

• Our mission

Our mission is to meet the expectations, wishes and interests of travelers with strong emphasis on high quality and service for all of our customers. We believe our customers are our greatest asset, and we are dedicated to serving their needs and individual wishes in a way that allows them to experience Yemen in an interesting and personally rewarding manner. We apply very strict quality standards and we will always try to find a way that allows a fair budget-quality balance, regardless what the financial capacities of our customers.     

• Our quality standards

 We are proud of our land and heritage, and we do everything in our power to make your visit to our home as pleasant and memorable as possible. We believe that our success is dependent on each customer’s satisfaction. In this context we are continuously developing new mechanisms and innovative ideas that will help us reach this goal. This means that we undertake everything within our sphere of influence to satisfy, and hopefully exceed, our client's expectations in terms of quality and wellbeing. We put great interest and value on our client’s reviews and suggestions for improvement with respect to the hotels, vehicles, drivers, guides and tours in order to make sure that we offer the highest quality and only the most competitive products.   Our core desire is to present Yemen and all it has to offer to its guests by creating unique and interactive travel experiences. Our goal is to provide exciting, affordable and realistic travel adventures that are beneficial to our guests as well as our country. 

• Our staff

 We are a team of young but experiences tour professionals and marketing managers. The field-staff is composed of specialized workers in the field of international tourism with 100 professional drivers and 50 tour guides. Our philosophy  puts great emphasis on creativity combined with an unusually extensive experience of the country. Our friendly guides and drivers are more than happy to share their knowledge of their country with all its diversity of cultural and historical backgrounds.  Our guides are all carefully selected with regards to their social abilities and their knowledge of Yemeni culture, history, customs and traditions. They speak various different languages fluently (English, German, French, Italian, Russian and Spanish) and are deployed according to the desires and needs of our clients.  Our tour guides are expected to have years of experience and reveal high knowledge in connection to their traveling destinations in Yemen.  Our staff forms a dedicated team linking client objectives with appropriate communication strategies and key tactical skills. Through many years of experience in organizing tours for tourists we believe that we are more than able to satisfy the needs and expectations of our clients.  Our multilingual manager staff is always there to help. Whether you are looking for a tour package, special tour, or just a few excursions within, we will always to everything in our power to arrange it for you. 

EMERGENCY SITUATIONS 

We strongly recommend the purchasing of an international travel insurance prior to your trip. Make sure it covers international air transport. In cases of emergency we will do everything in our power to provide a quick and safe transport to Sana’a or the nearest hospital, depending on the type of injury or illness, the physical ability for transport of the individual and the distance from Sana’a. The form of transport can be in form of vehicles and in extreme cases by military resources (e.g. helicopter). In emergency cases we will contact the appropriate embassy and authorities. We do not take financial responsibilites for organization of transport out of Yemen or for treatment in hospitals.   

• Our services

Our services include the following individual preferences: 

•          Excellent tour packages in Yemen for individuals & Groups
•          Hotel accommodations (2 to 5 Star Local Category)
•          Car rental with drivers, tourist bus (with air conditioning) and mini-bus
•          Hotel, flight booking (all airlines) and reservation
•          Meet and greet service and airport transfers
•          Horse and camel riding & bird watching
•          Ecotourism to Socotra Island
•          Diving, swimming and sea shore sports tours (surfing)
•          Camping and adventure Desert Safaris
•          Conferences, seminars, filming and press trips
•          Mountain biking
•          Classical round trips
•          Educational Groups and individual tour programs.
•          Cultural and archaeological tours

We are always ready to individually tailor any programs with details in order to suit individual requirements to provide the necessary wellbeing of our customers. We will offer you our competitive rates according to the following information:

•                      Group size.
•          Date of arrival and period of trip.
•          Type of accommodation (BB-HB-FB) and category of hotel
•          Type of transport (airfare, coach, mini bus, 4WD Land Cruiser)

 Our aim is to provide the finest & the most satisfying services to our customers. 

• OUR SERVICE INCLUDES:
•         Full sightseeing programs including entrance fees
•         Accommodations
•        Qualified Yemeni guide for the duration of the tour (English, German, French, Russian, Spanish and Italian)
•          All transport 4WD Toyota Land Cruisers (max. 4 passengers per car)
•         Coach/ Mini Bus (20-50 passengers)
•        All transfers from/to airport
•        Camping & cooking equipment/materials & tents
•       All departure and government taxes

• NOT INCLUDED:
•        
• International Airfare
•         Visa Fees
•        Tips and gratuities